| Issue ID | 1118733 |
| Internal NHTSA # | 10641947 |
| Manufacurer | Ford Motor Company |
| Brand | MERCURY |
| Model | MILAN |
| Model Year | 2011 |
| File date | 01/10/13 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | When i started the car, the power steering would not work, after a few seconds i turned the engine off and restarted it, then it worked just fine. The local ford dealer told me there was nothing they could do if it as long as it was working properly at the time i reported it to them. I can see this could be a real problem if it occurs while the vehicle is in motion. Since this happened approx. A year ago, the date and mileage are estimates. |
| Vehicle Mileage at Failure | 35000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | WICHITA FALLS, TX |
| VIN pattern | 3MEHMOJG5BRXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |