| Issue ID | 984696 |
| Internal NHTSA # | 10514776 |
| Manufacurer | Ford Motor Company |
| Brand | MERCURY |
| Model | MILAN |
| Model Year | 2011 |
| File date | 23/05/13 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | I had five separate incidents where my 2011 mercury milan lost all power and acceleration before i was able to take it to a dealership. Twice right when i started my vehicle the car had no power to move from park and the wrench light was on. When i shut it off and turned it back on it struggled to start at first but then started and drove normally. The other three times i was driving down the street (luckily not a highway) at around 40 mph and all of a sudden the car shook, the wrench light came on, and i lost all acceleration and power. I quickly turned my hazards on and coasted to the side of the road where i shut off the car. Again when i started the vehicle it struggled a bit but then started normally and the wrench light went off and drove like nothing had happened. I only got about 2 miles down the road when it lost power again... And then again. When i took it to the dealership they said it was a throttle body issue and that the fusions/milans have been having this problem. I was shocked this wasn't covered under my 5 yr 60,000 mile warranty. What was even more troubling is the fact there has not been a recall on this part given the huge problem with it. Come on ford, really? Is it going to take someone getting hurt or worse killed before you issue the recall? All you have to do is search this issue and you will find dozens of reports and forums with people having the same problem. Luckily the dealership i was able to get my vehicle to (i took it to the closest one to my home because i was afraid of losing power while on the highway and possibly getting in a wreck) was able to get the part in about 7 days even with it being back ordered. In total i ended up dropping about $400 to replace it. I'd be very disappointed in ford if a recall wasn't issued and i didn't get this money back. |
| Vehicle Mileage at Failure | 45000 |
| Number of Occurences | 5 |
| Source of the issue | NHTSA WEB SITE |
| City and State | JEFFERSONVILLE, IN |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 40 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |