| Issue ID | 971045 |
| Internal NHTSA # | 10503872 |
| Manufacurer | Ford Motor Company |
| Brand | MERCURY |
| Model | MILAN |
| Model Year | 2011 |
| File date | 07/03/13 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | Transmission issues: problem mainly occurs when shifting from 2nd to 3rd gear while in "drive" or automatic mode. Under slow to moderate acceleration, the engine rpms go up to approximately 3,500 proceeding to shift abruptly into 3rd gear. This issue can be replicated whether the vehicle is at normal operating temp or below. This has caused wheel spin with wet and snow covered roads resulting loss of control/ skidding while turning under the above circumstances. The hard shifting was noticed the day i bought the vehicle and more so during the last snow fall when it became a concern! |
| Vehicle Mileage at Failure | 13000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | OTSEGO, MN |
| VIN pattern | 3MEHH0JG5BRXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 20 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |