| Issue ID | 1404611 |
| Internal NHTSA # | 11020741 |
| Manufacurer | Ford Motor Company |
| Brand | MERCURY |
| Model | MILAN |
| Model Year | 2011 |
| File date | 28/08/17 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | Our car suffered loss of power and erratic throttle (surges of forward movement even when foot not on the throttle) several times in january 2017. Car unsafe to drive, would leave stranded in the middle of high-speed traffic on highway. Diagnosed with a bad electronic throttle body by russel and smith ford dealer in houston, replaced 1/19/17 under "ford customer satisfaction program 13n03." on 8/28/17 same symptoms occurred, intermittent power acceleration and loss of acceleration while at speed. Taken to brandon ford (florida) that day, again diagnosed with a bad electronic throttle body, which was replaced. Picked car up 8/31, and within 1 hour we lost power while at speed. While at a red light, car surges forward even with brake pedal applied and no foot on the gas. Have again been told it must be a bad throttle body. |
| Vehicle Mileage at Failure | 48000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | TAMPA, FL |
| VIN pattern | 3MEHM0HA8BRXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 60 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |