| Issue ID | 1546226 |
| Internal NHTSA # | 11186574 |
| Manufacurer | Ford Motor Company |
| Brand | MERCURY |
| Model | MILAN |
| Model Year | 2011 |
| File date | 08/03/19 |
| Component | ELECTRONIC STABILITY CONTROL |
| Product type code | VEHICLE |
| Description of the problem | I was driving on a highway when all of a sudden my steering stopped and a message popped up power steering service now service advancetrac also my traction light came on. I had to pull the car over which was very difficult because i had very limited steering but thank god it was later at night and not much traffic. I had the car towed which i found out it was the power steering that had failed and the power steering is electrical. Upon research and reporting this to the nhtsa. I have seen this is a common issue and has already had a recall for this exact issue except the recall is not valid for my vehicle and many others who complain of this same issue. It is not safe to drive the vehicle like this and it is very hard to control where the car is going. They need to expand this recall it is unsafe to drive and is a very costly repair this repair costs anywhere from $2000- $2,300 and is going to create so much hardship for my family to get this repair done. I am hoping you will look into this and open another investigation and expand the recall just as you did with the airbag recall that my car was also not a part of last year yet it is a part of the recall this year for the exact same issue. I will never get another ford ever again i have only three ford in my lifetime and have had nothing but constant issues with all of them. Ford does not like accepting their mistakes and they need to realize this is an issue that exist with all of these models not just some of them. |
| Vehicle Mileage at Failure | 111000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | ROCHESTER, NY |
| VIN pattern | 3MEHM0CG5BRXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 55 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |