| Issue ID | 1467305 |
| Internal NHTSA # | 11093860 |
| Manufacurer | Ford Motor Company |
| Brand | MERCURY |
| Model | MILAN |
| Model Year | 2011 |
| File date | 14/05/18 |
| Component | ELECTRONIC STABILITY CONTROL |
| Product type code | VEHICLE |
| Description of the problem | I started have message power steering assist failure along with advancetrak service. Power steering was lost during freeway riding. Pulled over, shut vehicle off and turned back on. Power steering came back. After a week of this error messages would not go away. Took into ford service and was told that gear assembly and both right side control arms needed to be replaced. Expensive repair of 2213. 08. I noticed on-line a recall for this same problem so i called service and they stated that my car was not part of recall. Why not. This is a safety problem that has happened to way too many people already. |
| Vehicle Mileage at Failure | 120000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | N PROVIDENCE, RI |
| VIN pattern | 3MEHM0JA5BRXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 65 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |