| Issue ID | 981545 |
| Internal NHTSA # | 10512602 |
| Manufacurer | Ford Motor Company |
| Brand | MERCURY |
| Model | MILAN |
| Model Year | 2010 |
| File date | 09/05/13 |
| Component | VEHICLE SPEED CONTROL |
| Product type code | VEHICLE |
| Description of the problem | My vehicle was towed at my expense to a shop. The verdict was a 'throttle body' issue. This vehicle went into the 'limp home' mode with no warning. I would challenge the president of ford to attempt to limp this vehicle just 5 miles on any busy road in the nation in this mode. Apparently, judging by my research, it is an ongoing problem and widespread. As of right now the vehicle is unusable, since the parts are on 'indefinite back-order' awaiting some sort of release of parts. The vehicle is stuck at a dealership, no fix date in sight until the part (or substitute part) becomes available. This leave me with no transportation (i'm disabled currently) and no recourse. Even if i find a currently available replacement part, without whatever fix is needed, my faith in the vehicle is gone. Faith in all ford vehicles i might add. The ride home was dangerous at the crawl speed it will do, especially with the lurching at times. |
| Vehicle Mileage at Failure | 74000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | JACKOSNVILLE, FL |
| VIN pattern | 3MEHM0HA9ARXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |