| Issue ID | 793518 |
| Internal NHTSA # | 10334203 |
| Manufacurer | FORD MOTOR COMPANY |
| Brand | MERCURY |
| Model | MILAN |
| Model Year | 2010 |
| File date | 27/01/10 |
| Component | VEHICLE SPEED CONTROL |
| Product type code | VEHICLE |
| Description of the problem | Tl*the contact owns a 2010 mercury milan. While driving in reverse, the accelerator pedal stuck and the vehicle began to surge backwards until it rolled over a curb resulting in a crash. A police report was filed but there were no injuries. The vehicle was taken to an authorized dealership where the contact was informed that there was no chance the vehicle could have surged. The vehicle had not been repaired at the time of the complaint. The failure occurred again while the contact was driving in reverse; the failure resulted in another crash. Another police report was filed and no injuries were reported. The vehicle was again taken to an authorized dealership where the contact was informed there was nothing wrong with the vehicle. The failure mileage was approximately 1,500. The current mileage was approximately 3,000. |
| Vehicle Mileage at Failure | 1500 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | GOSHEN, NY |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | Y |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | Y |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |