| Issue ID | 1384269 |
| Internal NHTSA # | 10994599 |
| Manufacurer | Ford Motor Company |
| Brand | MERCURY |
| Model | MILAN |
| Model Year | 2010 |
| File date | 11/06/17 |
| Component | UNKNOWN OR OTHER |
| Product type code | VEHICLE |
| Description of the problem | This is the 2nd time i am having issues with the throttle body. I brought the car in, in 2015 for the exact same problem. I'm driving along and the car starts hesitating then starts bucking like crazy and conks out. I start the car back up and it drives fine until the next time it does it again. This is very dangerous and almost recently got me in an accident. I was in the left hand turning lane of a very busy road crossing over 2 lanes & started to proceed as the car started hesitating, slowed down and conked out. I almost got hit by oncoming traffic. I called ford today to find out if it was still a covered item and was told it was under the customer satisfaction program for a one time fix, which i already had. So now it's my responsibility to pay for the repair of a defective part?? This should have been a recall. The complaints are still rolling in on the milan's and several other ford vehicles. |
| Vehicle Mileage at Failure | 45000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | PORT JEFFERSON STATION, NY |
| VIN pattern | 3MEHM0JA5ARXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 10 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |