| Issue ID | 1300131 |
| Internal NHTSA # | 10885786 |
| Manufacurer | Ford Motor Company |
| Brand | MERCURY |
| Model | MILAN |
| Model Year | 2010 |
| File date | 28/06/16 |
| Component | STRUCTURE:BODY |
| Product type code | VEHICLE |
| Description of the problem | My driver door inside handle is inoperative. I have to open door from outside handle. This means either someone has to open door for me from outside, or i roll down my windows to pull on the handle. The lock / unlock electronic button works, as well as the manual lock/unlock handle on the driver's door. However, this only allows locking latch (on the side of the door, see picture) to be able to release. So what happens if i am in an accident and the window is broken or i am in a panic to get out? I can't get out of the car by myself. Furthermore, i have to hit the unlock button for the outside door to be able to unlatch the lock (someone is trying to get me out, and i am dazed and can't open myself, nor understand to hit unlock to allow rescuer to help). I wanted to bring to the dealer i purchased the car from for evaluation. I was informed since my 2010 mercury milan has 80,600 miles, it is out of warranty, and since there is no safety recall on file, i must pay $100 technician inspection fee. Then there would be the charge for fixing it. |
| Vehicle Mileage at Failure | 80600 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | LIVONIA, MI |
| VIN pattern | 3MEHM0JA4ARXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |