| Issue ID | 1706599 |
| Internal NHTSA # | 11376312 |
| Manufacurer | Ford Motor Company |
| Brand | MERCURY |
| Model | MILAN |
| Model Year | 2010 |
| File date | 25/10/20 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2010 mercury milan. The contact stated while driving approximately 35-40 mph, the power steering assist warning light illuminated and the vehicle loss power steering functionality. The contact coast to the side of the roadway and reverse the vehicle back to the residence. The contact stated that steering the vehicle was difficult due to the failure. The contact took the vehicle to a certified mechanic who stated that the steering gear needed to be replaced and reprogrammed. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 145,000. |
| Vehicle Mileage at Failure | 145000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | GARNER, NC |
| VIN pattern | 3MEHM0HA3ARXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 35 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |