| Issue ID | 1623106 |
| Internal NHTSA # | 11286384 |
| Manufacurer | Ford Motor Company |
| Brand | MERCURY |
| Model | MILAN |
| Model Year | 2010 |
| File date | 07/11/19 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2010 mercury milan. The contact stated that the power steering failed to operate intermittently while driving and while the vehicle was stationary. In addition, the power steering assist fault and cross traffic assist fault indicators were illuminated. The contact called bill brown ford (32222 plymouth rd, livonia, mi 48150, (734) 399-4244) and was initially informed that the vehicle was under recall; however, when she arrived at the dealer, the contact was notified that there were no recalls on the vehicle. The manufacturer informed the contact that they would not repair the vehicle because it was not included in a recall. The vehicle was not diagnosed or repaired. The failure mileage was approximately 131,000. |
| Vehicle Mileage at Failure | 131000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | INKSTER, MI |
| VIN pattern | 3MEHM0JG3ARXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |