| Issue ID | 1557343 |
| Internal NHTSA # | 11197283 |
| Manufacurer | Ford Motor Company |
| Brand | MERCURY |
| Model | MILAN |
| Model Year | 2010 |
| File date | 18/04/19 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | Steering column locks while turn making it impossible to turn the steering column. There are 168 recent complaints describing a similar problem. With the last occurrence, the charging system light illuminated along with the abs light, traction control light. Restarted the car several times and could not steer at all. Paused a few minutes, restarted the car and the steering was very loose as if there was no steering control. This is very dangerous. There was a recall on model year 2011-2015. Nhtsa please investigate and hold the manufacturer accountable. |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | CHICAGO, IL |
| VIN pattern | 3MEHM0CG2ARXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |