| Issue ID | 1554568 |
| Internal NHTSA # | 11195002 |
| Manufacurer | Ford Motor Company |
| Brand | MERCURY |
| Model | MILAN |
| Model Year | 2010 |
| File date | 08/04/19 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | Driving around 35 mph on a curvy city street and a error message to service power steering soon alerted me. Before i could get a quarter of a mile down the road the service power steering now message appeared, within minutes after that my power steering completely locked up while i was driving. Had to get my car towed and the independent mechanic shop quoted me upwards up $1250 for the repair. My car has roughly 84,000 miles on it. If they are recalling the 2011 model for this repair then obviously the 2010 should be recalled as well if it has the same malfunctions, parts and assemblies. This is my only source of transportation and i can't afford such a costly repair. |
| Vehicle Mileage at Failure | 84000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | LAVERGNE, TN |
| VIN pattern | 3MEHM0JA8ARXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 35 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |