2010 Mercury MILAN Steering Problems, Complaints and Defects, Recalls and Failures

This is an online automotive information provider of a detailed information on complaints, defects and recalls for Mercury MILAN 2010 steering. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Mercury MILAN 2010 steering and complaints other owners have filed.
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2010 Mercury MILAN Steering Problems, Complaints and Defects

 Issue ID1534102
 Internal NHTSA #11173498
 ManufacurerFord Motor Company
 BrandMERCURY
 ModelMILAN
 Model Year2010
 File date31/01/19
 ComponentSTEERING
Product type codeVEHICLE
 Description of the problemI was taking on off-ramp from the freeway and mid-turn my power steering stopped working and it felt like the wheel locked up. Luckily i was able to brake and stop before going off of the roadway. Dash indicator messages displayed "power steering assist fault" and "service advancetrac". The car is absolutely unsafe to drive in this condition and could have easily caused a crash as it happened mid-turn when exiting the freeway. In doing some research, i understand the 2011 mercury milan and ford fusions have both been recalled for this electronic power steering module failure. My 2010 milan uses the exact same assembly and the repair cost is significant as i've received quotes ranging from $1600-2100. My 2010 milan has less than 63,000 miles and it is unacceptable to expect the owner to pay these repair costs on a vehicle with such low mileage. Please review the problem and extend the recall to include 2010 models which at this point would allow me to be reimbursed for the costs of the repair. I have no choice but to repair the vehicle and this creates a significant hardship on my family as well as any other people who experience the issue. Especially considering it is a known defect on the 2011 and 2012 model years. In talking with ford corporate and my local dealership i understand that the nhtsa must issue the recall, not ford themselves. I am sickened by this problem and can only hope the nhtsa will do the right thing and extend the recall to cover my vehicle.
 Vehicle Mileage at Failure62900
Number of Occurences
Source of the issueNHTSA WEB SITE
 City and StateROTHSCHILD, WI
VIN pattern 3MEHM0JA4ARXXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?N
 Was part original equipment?
No. of injured persons
No. of fatalities
 Date of purchase07/08/26
Was original owner?N
Anti-lock brakesN
Cruise controlN
Number of cylinders
Drive train type
Transmission type
 Vehicle speed65
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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