| Issue ID | 1459046 |
| Internal NHTSA # | 11083808 |
| Manufacurer | Ford Motor Company |
| Brand | MERCURY |
| Model | MILAN |
| Model Year | 2010 |
| File date | 05/04/18 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | Driving up icy curve up hill, service power steering now came on. Vehicle lost all steering locked and ran off road. Now it's in a super human steering mode in my driveway where its been since the incident. Was being driven by my daughter with my other 4 elementary students on icy roads in alaska. Ford is willing to kill families i see. 72,000 miles. Called dealer and said send me all information from my scan. Never heard back from kendall ford in anchorage. |
| Vehicle Mileage at Failure | 72000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | DILLINGHAM, AK |
| VIN pattern | 3MEHM0CG1ARXXXXXX |
| Was vehicle invloved in a crash? | Y |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 20 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |