| Issue ID | 1346022 |
| Internal NHTSA # | 10939558 |
| Manufacurer | Ford Motor Company |
| Brand | MERCURY |
| Model | MILAN |
| Model Year | 2010 |
| File date | 03/01/17 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | While driving the vehicle the advantagetrac and service power steering warning messages appeared in the information center. I drove to my destination and turned the vehicle off. A half hour later i restarted the vehicle to see if the error codes were reset. At this time the "service power steering now" warning came on and there was no assisted power steering making the steering wheel extremely hard to turn. I had the vehicle dropped at the dealers where i was told there was a recall on the 2011 mercury milan for the same issue. I was further informed by the dealer that the 2010 mercury milan was not included even though both model years had the same power steering components and systems. The loss of power steering on a vehicle while driving is a serious and dangerous issue. Ford's recall needs to be extended to cover the 2010 mercury milan model year also. |
| Vehicle Mileage at Failure | 64000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | LIVERPOOL, NY |
| VIN pattern | 3MEHM0CG8ARXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | AWD |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |