| Issue ID | 1334427 |
| Internal NHTSA # | 10926187 |
| Manufacurer | Ford Motor Company |
| Brand | MERCURY |
| Model | MILAN |
| Model Year | 2010 |
| File date | 11/11/16 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | Received a message "power steering assist fault" and the wheel became very hard to steer. Did not receive a service warning and we were driving with our grandchildren in the car. Very disturbing. The vehicle has about 60k miles and the steering go out????? The charge to repair is will over $2k. No warning. Very dangerous!!!! Must happen often because our local dealer stocks the item but any other time i had maintenance done the part had to be ordered. Hummmmmmm? |
| Vehicle Mileage at Failure | 62000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | BALL, LA |
| VIN pattern | 3MEHM0JA6ARXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |