| Issue ID | 1314601 |
| Internal NHTSA # | 10903330 |
| Manufacurer | Ford Motor Company |
| Brand | MERCURY |
| Model | MILAN |
| Model Year | 2010 |
| File date | 01/08/16 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2010 mercury milan. When the ignition was started, the power steering failure indicator illuminated. The dealer was unable to locate a failure. Shortly after, the failure recurred several times and the power steering seized completely. The vehicle was towed to an independent mechanic who stated that the electronic power steering module failed. The manufacturer was not notified of the failure and no repairs were made. The vin was invalid. The failure mileage was 130,000. |
| Vehicle Mileage at Failure | 130000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | SCHERTZ, TX |
| VIN pattern | 3MEHM0JAXARXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |