| Issue ID | 1298589 |
| Internal NHTSA # | 10884596 |
| Manufacurer | Ford Motor Company |
| Brand | MERCURY |
| Model | MILAN |
| Model Year | 2010 |
| File date | 22/06/16 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | While pulling into a parking lot from a city street in the middle of the turn the power steering on my 2010 mercury milan went out. It started with a warning on the display "service power steering now" followed by "service advance trac" along with the warning bells. The steering wheel was very difficult to turn but made it safely into a parking spot. Turned the car off and waited a few minutes. Turned the car back on and immediately received the "service power steering now" followed by "service advance trac" along with the warning bells. Took the car to the dealer and the power steering gear had to be replaced as it had failed. Spoke to the dealer as there was is a recall for the same item but only for certain 2011 milan. The cost was over $1700 to replace. |
| Vehicle Mileage at Failure | 89900 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | PLYMOUTH, MI |
| VIN pattern | 3MEHM0JG9ARXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 15 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |