| Issue ID | 1295992 |
| Internal NHTSA # | 10882603 |
| Manufacurer | Ford Motor Company |
| Brand | MERCURY |
| Model | MILAN |
| Model Year | 2010 |
| File date | 01/07/16 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | On july 1st i was making driving on the frontage road in my 2010 mercury milan and all of a sudden my passenger tire blew out so i pulled over to check what happened and when i came back to the car "service power steering" and "service advance trac" were lit up on my dash board. We changed the tire to the spare but when we were ready to drive the steering wheel was very difficult to move side to side. Luckily a family member lived near by so we were able to take the car there but the steering wheel was still hard. The next day we went to go get a new tire to replace the spare thinking maybe it was the spare that caused the service messages to appear on the dashboard but even with the tire change the steering wheel is still not able to allow any sort of turning motion unless there is an extremely strong effort to turn it. I'm aware that this exact incident also happened to another customer. I'm also aware how there's a recall on the 2011 but not on the 2010. A recall needs to be given for this year also because i've seen many complaints about the electrical power steering and advance trac. It's not right for us to have to cough up 1000 to fix something that is a defect in the car. I still owe on this car and don't plan to just have it sitting there with no use to it and throwing money down the drain. Please investigate these incidents of power steering and advance trac on the 2010 mercury milan so we too can get the recall that we need! |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | MERCEDES, TX |
| VIN pattern | 3MEHM0JG0ARXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 20 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |