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2010 Mercury MILAN Steering Problems, Complaints and Defects

Issue ID	1270627
Internal NHTSA #	10851158
Manufacurer	Ford Motor Company
Brand	MERCURY
Model	MILAN
Model Year	2010
File date	21/03/16
Component	STEERING
Product type code	VEHICLE
Description of the problem	"service power steering" appeared on dashboard while driving. I had noticed the car seemed to be pulling to the right but power steering was working. I then parked for awhile and when i restarted the car the warning stated "service power steering now" with also a warning stating "service advancedtrac". Now when i tried to drive, the power steering was completely out. I was able to drive it home but it is not a condition to drive with on a regular basis. I looked on the internet and saw this model milan 2010 was subject to recall for power steering failure: ford recalls nearly 423,000 vehicles for power steering problem. Associated press "in october, the national highway traffic safety administration began investigating complaints of power-steering failures on three ford motor co. Midsize car models. The probe covered 938,000 ford fusion and lincoln mkz cars from the 2010 through 2012 model years, as well as the 2010 and 2011 mercury milan. According to a class-action lawsuit filed in june about the matter, the problem could affect more ford models, including the compact focus." http://www. Latimes. Com/business/la-fi-ford-recall-20150527-story. Html but when i called ford and gave my vin they said my model wasn't covered. But again after a web search i saw numerous consumer complaints about this potentially dangerous problem on this 2010 milan model: http://www. Carcomplaints. Com/mercury/milan/2010/steering/steering. Shtml http://www. Arfc. Org/complaints/2010/mercury/milan/steering/problem. Aspx so if the very same problem occurred on my model that occurred on other models that were covered, i think this model year of the milan should also be covered. I think it is notable in the la times article it said other models may be effected. So even though the 2010 milan wasn't covered previously, common sense will prevail and it will be covered.
Vehicle Mileage at Failure	95000
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	PHILADELPHIA, PA
VIN pattern	3MEHM0JA3ARXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	0
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

WDB2093421F101159 WF0FXXWPMHNB28181 TMBJH7NP7P7060760 TMAJB812DNJ078011 WBA3K12060KV98221 WDBHA24G8XA684947 3GSDL43N28S524248 NLHBN51GGNZ110558 3GYFN9E32FS559967 SJNFAAJ10U2683192 1FVACWDT0DDBU9064 SMTTJ9161R7311792

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2010 Mercury MILAN Steering Problems, Complaints and Defects, Recalls and Failures

2010 Mercury MILAN Steering Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?