| Issue ID | 1230174 |
| Internal NHTSA # | 10782968 |
| Manufacurer | Ford Motor Company |
| Brand | MERCURY |
| Model | MILAN |
| Model Year | 2010 |
| File date | 15/10/15 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | Went to take my car out of the parking space. Went to turn and the power steering failed! Could not turn wheel left or right! At the same time this happened a warning sign popped on my dashboard saying something about power steering failure. Not impressed at all. 2010, 11 and 12 models are all having this same problem! Only one they recognize at the moment having a problem is the 2011 because apparently more people need to get into a car accident or killed with the 2010 and 12 models before they recall them! I am 7 months pregnant and feel fortunate i was not on the interstate when this happened and in a parking lot! I hope the "investigation" their working on goes by quickly before anyone gets seriously hurt! |
| Vehicle Mileage at Failure | 100000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | CLAREMONT, NH |
| VIN pattern | 3MEHM0JA0ARXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 2 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |