| Issue ID | 1215436 |
| Internal NHTSA # | 10760650 |
| Manufacurer | Ford Motor Company |
| Brand | MERCURY |
| Model | MILAN |
| Model Year | 2010 |
| File date | 29/08/15 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | While i was backing out of my driveway on saturday my power steering went out. There was a message saying power steering assist fault. This has happened 2 times before and when i shut the car off and turn back on the message goes away and i have power steering back. This saturday was not the case, the warning didn't go away and the car was not drivable. I had the car towed to local ford dealership and they told me it was the steering gear and it would cost around $1800. I've research the recalls and found a lot of complaints about this same issue. In fact the 2011 milan has a recall for the same issue! |
| Vehicle Mileage at Failure | 84000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | INDIANAPOLIS, IN |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |