| Issue ID | 1207803 |
| Internal NHTSA # | 10746995 |
| Manufacurer | Ford Motor Company |
| Brand | MERCURY |
| Model | MILAN |
| Model Year | 2010 |
| File date | 05/08/15 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | There was no prior warning or problem with the car at all. I just started the car for work and immediately there was no power steering. A warning message appeared "power steering assist" and advanctrac. I turned the car off and restarted after a minute with no change. I repeated this several more times lengthening the time interval with no change. I tried the next morning and the problem still persisted. I had the vehicle towed into the dealership and after their evaluation they stated the problem was the power steering gear and would need a total replacement at a cost of $2200. 00. In 40 years of driving i have never had a power steering issue, period. There is a recall for this very problem on similar vehicles but not mine. I am writing to report that the current ford recall does not encompass all affected vehicles. |
| Vehicle Mileage at Failure | 111000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | SAN TAN VALLEY, AZ |
| VIN pattern | 3MEDM0L36ARXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |