| Issue ID | 1187787 |
| Internal NHTSA # | 10722549 |
| Manufacurer | Ford Motor Company |
| Brand | MERCURY |
| Model | MILAN |
| Model Year | 2010 |
| File date | 08/04/15 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | Electronic power steering system displays message on dash display, as well as service advancetrac. The first time the incident happened i was able to turn the car off and the power steering resumed when i re-started the car. This went on and off intermittently for a couple of months. Now i have no power steering at all and it is extremely difficult (near impossible) to drive safely. Ford has identified this issue in over 400k vehicles that they just released last week. I am in the military and i live in italy and have no idea how to fix this. There is an obvious chronic problem with this and it needs to be corrected. Please add my vehicle to the recall list. Http://abcnews. Go. Com/business/wirestory/ford-recalls-423k-vehicles-power-steering-problem-31332026 here is the link to the news article identifying the problem. |
| Vehicle Mileage at Failure | 68000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | APO, AE |
| VIN pattern | 3MEHM0JA4ARXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 70 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |