| Issue ID | 1187379 |
| Internal NHTSA # | 10722262 |
| Manufacurer | Ford Motor Company |
| Brand | MERCURY |
| Model | MILAN |
| Model Year | 2010 |
| File date | 23/05/15 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | It started in recent weeks when we start the car we get an error message "electric power steering malfunction" and there is no power assist. Shutting off the car and restarting clears the error message. Twice now while driving right after start up the steer malfunction error came up and with it we had a loss of power streering. Both times we were able to move to the curb, put in park shut off and restart and no problems. We will be getting this to the dealer but don't anticipate a fix. They only repair when they can duplicate a problem and this problem is intermittent. |
| Vehicle Mileage at Failure | 77160 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | MONROVIA, CA |
| VIN pattern | 3MEHM0JG5ARXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 5 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |