| Issue ID | 1165529 |
| Internal NHTSA # | 10693598 |
| Manufacurer | Ford Motor Company |
| Brand | MERCURY |
| Model | MILAN |
| Model Year | 2010 |
| File date | 09/03/15 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | I was driving down i94 in washtenaw county and i received a notification to the extent "service power steering systems" within the next 5 minutes i completely loss power steering. Once in a safe location, i turned off the car and restarted; the problem remained. Repeated twice to no avail. Representatives at ford client relations states "no outstanding recalls for this issue" dealer states "not a lot of known problems that they have seen". I reiterated to both that my research shows the opposite that there have been numerous incidents of the same report. |
| Vehicle Mileage at Failure | 84000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | ANN ARBOR, MI |
| VIN pattern | 3MEHMOHA7ARXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 65 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |