| Issue ID | 1612782 |
| Internal NHTSA # | 11270605 |
| Manufacurer | Ford Motor Company |
| Brand | MERCURY |
| Model | MILAN |
| Model Year | 2010 |
| File date | 19/09/19 |
| Component | SERVICE BRAKES |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact called on behalf of the owner of a 2010 mercury milan. The contact stated that after shifting the vehicle from park into drive, the brake pedal was depressed and traveled to the floorboard. The vehicle was towed to an independent mechanic who stated that a bi-directional scan tool was needed to bleed the braking system. Additionally, the brake master cylinder and abs control module were replaced; however, the repairs did not correct the failure. Lakeland ford (1430 w memorial blvd, lakeland, fl 33815, (863) 682-1100) was contacted, but was uncooperative in getting the vehicle repaired. The manufacturer was not contacted. The approximate failure mileage was 125,000. |
| Vehicle Mileage at Failure | 125000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | LAKELAND, FL |
| VIN pattern | 3MEHM0JA3ARXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |