| Issue ID | 1401920 |
| Internal NHTSA # | 11016548 |
| Manufacurer | Ford Motor Company |
| Brand | MERCURY |
| Model | MILAN |
| Model Year | 2010 |
| File date | 19/08/17 |
| Component | SERVICE BRAKES |
| Product type code | VEHICLE |
| Description of the problem | Exact same issue as reported in 2007-2009 mercury milan. Brakes are super soft after i had brand new brake pads, rotors and calipers put on and had the lines bled for any air in them. I almost crashed due to this issue a few times with one being almost deadly. I was driving roughly 55 miles an hour on a highway when i tried stopping and the brakes basically gave out for no apparent reason. I lost control of the vehicle but was able to avoid a crash and almost had a heart attack from it. The brakes continue to be super soft and it requires a lot of distance to make sure my car stops on stop signs and traffic lights in time. It is extremely unsafe and i basically cannot drive my only vehicle that i have. |
| Vehicle Mileage at Failure | 82000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | UTICA, NY |
| VIN pattern | 3MEHM0CG7ARXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 55 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |