| Issue ID | 1400080 |
| Internal NHTSA # | 11015111 |
| Manufacurer | Ford Motor Company |
| Brand | MERCURY |
| Model | MILAN |
| Model Year | 2010 |
| File date | 17/04/13 |
| Component | SERVICE BRAKES |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2010 (na) mercury milan. While attempting to stop the vehicle, the brake pedal traveled to the floorboard without warning. The failure recurred several times. The vehicle was taken to an independent mechanic who diagnosed that the brakes and rotors were corroded and were cleaned up by the technician. The failure recurred. The vehicle was taken to the dealer (bill brown ford in livonia, mi) where it was diagnosed that the hydraulic unit, all four brakes, and the rotors needed to be replaced. The failures were not repaired. The manufacturer was contacted and a voice message was left with a representative. The contact stated that no one returned the call. The failure mileage was 33,808. Updated 10/18/17*lj |
| Vehicle Mileage at Failure | 33808 |
| Number of Occurences | 1 |
| Source of the issue | HOTLINE VOQ |
| City and State | TAYLOR, MI |
| VIN pattern | 3MEHM0JA5ARXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 21/09/09 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
| Drive train type | FWD |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | BILL BROWN FORD |
| Dealer's telephone number | 734-421-7000 |
| Dealer's city | LIVONIA |
| Dealer's state code | MI |
| Dealer's ZIP code | 48150 |