| Issue ID | 1379446 |
| Internal NHTSA # | 10990856 |
| Manufacurer | Ford Motor Company |
| Brand | MERCURY |
| Model | MILAN |
| Model Year | 2010 |
| File date | 21/05/17 |
| Component | SERVICE BRAKES |
| Product type code | VEHICLE |
| Description of the problem | While my vehicle is in motion, every time that i hit a large bump or have to engage the abs system by having to stop very quickly, the brake pedal goes so soft that even to stop at a stop light after going at low rates of speed, i have to push it all the way to the floor so that i can come to a full stop. The problem eventually corrects itself, but it takes at least a few hours and sometimes up to a day or more. This can happen in all any driving condition (city street, highway, driveway, etc...), and at any speed (as low as 5 mph). I recently read that 2007-2009 models were being investigated for the exact same reason, and wanted to make sure that the 2010 model was added to the list because i feel very un-safe driving my car sometimes, and the abs system is such a vital component to a safe drive. Also, after reading the next page, the most recent instance happened just yesterday (5/21/17), but this has been going on since i bought the car in january of 2011. My mechanic has never been able to experience it, so he doesn't know how to fix it, but from what i've read, the hydraulic brake controller is the faulty part. Can you please put a re-call out on this?? |
| Vehicle Mileage at Failure | 99000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | NATRONA HEIGHTS, PA |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 5 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |