| Issue ID | 1571177 |
| Internal NHTSA # | 11218672 |
| Manufacurer | Ford Motor Company |
| Brand | MERCURY |
| Model | MILAN |
| Model Year | 2010 |
| File date | 05/04/19 |
| Component | SEATS |
| Product type code | VEHICLE |
| Description of the problem | After just 22000 miles, the seat was stuck in the full up position. I couldn't make the seat go down, and my head kept hitting on the roof. Apparently a cheap plastic gear breaks. Ford wanted over $800 for a seat track, not including labor. It did not look like there was any way to replace this gear myself. I ended up getting a seat at a junkyard for $150. I should not have had to do that with just 22000 miles on the car. The seat track is defective, and appears to have been redesigned in 2011 after just 1 model year, so somebody knows something... |
| Vehicle Mileage at Failure | 22000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | LIVONIA, MI |
| VIN pattern | 3MEHM0JG0ARXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |