| Issue ID | 984281 |
| Internal NHTSA # | 10514492 |
| Manufacurer | Ford Motor Company |
| Brand | MERCURY |
| Model | MILAN |
| Model Year | 2010 |
| File date | 28/05/13 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | We were driving at normal freeway speed and i had a jolting sensation, like a bad transmission shift, followed by a loss of any acceleration or response from the accelerator. The engine didn't stall, but it slowed down to an idle. It was dangerous with the busy traffic and no speed control. I coasted onto the shoulder, stopped and shut the engine off. After several minutes i started it up and it drove normally for the rest of the 70 miles of our trip. The diagnostic report at the ford dealer showed a throttle body problem. No parts are available, ford has a national back order on the part, which shows the extent of the problem. The dealer's only solution was that i should try to return home in the car (140 miles) and go to my local dealer, which i did. My local dealer did a very good job of getting a part quickly and getting us back on the road. Because of the danger involved when this part flaw happens, this should considered for a recall and an alert to owners of the affected vehicles. |
| Vehicle Mileage at Failure | 40100 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | ENGLEWOOD, FL |
| VIN pattern | 3MEHM0JA6ARXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 70 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |