| Issue ID | 979240 |
| Internal NHTSA # | 10511007 |
| Manufacurer | Ford Motor Company |
| Brand | MERCURY |
| Model | MILAN |
| Model Year | 2010 |
| File date | 27/09/12 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | Without warning, the vehicle lost power and the wrench light for the transmission came on along with the check engine light. We were at an intersection on a 6-lane highway over 600 miles from home. We were able to get off the highway by drifting off to a side road. The engine never died, but had no power at all. After shutting the car off and starting it back up, it ran fine and was able to get us home. However, within another couple of months it did the same thing again while we were on the highway approaching merging traffic. We were able to drift off the highway and start it back up. A mechanic checked the car, but was unable to detect anything wrong. It drove fine for another 3-4 months then did the same thing again only we were on an interstate and hardly had time to drift into the emergency lane between traffic. It again did this around 3 months as i just made it across the highway into the right lane. I immediately had to drift into the emergency lane and start the car up. I took it home until we could get it to the mechanic. We took it back to the mechanic and he again was unable to detect anything. He kept the car to drive himself for a week, but never witnessed the wrench light coming on or sluggish gear changing. He added fluid to it at a lack of knowing what else to do. We drove it close to 2 months now and it lost power with the wrench light coming on 3 times within a period of 40 minutes on a small road where we didn't have much room to get out of the way of traffic and on the highway just after pulling across the highway. The car is currently waiting to be looked at again by the mechanic. This issue is not showing up on computers. It has been very dangerous to drive and i feel unsafe all the time as i'm waiting for the next incident and fear i will not be as lucky at some point among traffic. |
| Vehicle Mileage at Failure | 83000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | BEAN STATION, TN |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 50 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |