| Issue ID | 932546 |
| Internal NHTSA # | 10468066 |
| Manufacurer | FORD MOTOR COMPANY |
| Brand | MERCURY |
| Model | MILAN |
| Model Year | 2010 |
| File date | 26/07/12 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | Started vehicle and noticed car jerking and not accelerating correctly. I was stopped at light approx 1/3 mile from start and car died at light , car restarted and made left turn onto busy freeway and car heisitated and stated jerking again with no acceleration. Moved to shoulder of road and called aaa to have car towed.... Unsafe and unable to continue drive home... 15 miles ahead. Ford service pulled code p2111 from dashboard lights and said throttle body was shot... At 38000 miles. No recourse from ford out of warranty 2000 miles . I was charged 198. 55 labor and 137. 80 parts... Total with tax 347. 96. They replaced part with a new part number ... Obviously they know this is a defective part.... No customer compensation. |
| Vehicle Mileage at Failure | 37807 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | FLORISSANT, MO |
| VIN pattern | 3MEHM0JG4ARXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 45 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |