| Issue ID | 926190 |
| Internal NHTSA # | 10463670 |
| Manufacurer | FORD MOTOR COMPANY |
| Brand | MERCURY |
| Model | MILAN |
| Model Year | 2010 |
| File date | 23/04/12 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | When driving, the car feels like it shifts gears, the wrench light comes on and engine power is lost. After pulling over, turning off the engine and restarting, the car drives normally. This happened multiple times in one day. Dealer reprogrammed pcm and it was fine for two months. Same thing happened on june 21, 2012. This is potentially life threatening problem because it has happened at highway speeds in rush hour conditions. Many consumer reports of same symptoms can be easily found on internet by searching for "electronic throttle control." when i took car to dealer after most recent occurrence, they said their were no codes showing so there was nothing to fix. Ford needs to investigate why this is happening and recall/fix this problem before someone is killed or seriously injured because of this problem! |
| Vehicle Mileage at Failure | 35700 |
| Number of Occurences | |
| Source of the issue | PORTABLE SAFETY COMPLAINT FORM (PDF) |
| City and State | STILLWATER, MN |
| VIN pattern | 3MEHM0JG3ARXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 50 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |