| Issue ID | 888596 |
| Internal NHTSA # | 10432456 |
| Manufacurer | FORD MOTOR COMPANY |
| Brand | MERCURY |
| Model | MILAN |
| Model Year | 2010 |
| File date | 01/12/10 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | The car hesitates to go into gear, when it does it is with a hard jerk. Shifts into next gears hard and with jerking motion. When starting to push accelerator sometimes takes a bit before it engages and then does with a jerk. Will chug when at the 40mph mark and holding. It appears to not know if it should downshift or upshift. Transmission is very unpredictable when it is going to engage and how hard of a jerk you will get from it. It also will surge if you are coasting and then need just a little more gas to get to where you want to be. It launches forward. Have had it rebuilt once already but it didn't change anything. Now the dealership says there is nothing wrong but changed their tune when i told them there was information all over the internet that this is a huge problem and ford knows but is not doing anything to fix it. |
| Vehicle Mileage at Failure | 500 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | BUFFALO, MN |
| VIN pattern | 3MEHM0JG6ARXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |