| Issue ID | 1549649 |
| Internal NHTSA # | 11191267 |
| Manufacurer | Ford Motor Company |
| Brand | MERCURY |
| Model | MILAN |
| Model Year | 2010 |
| File date | 24/03/19 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | The power steering light and the power train light came on. I pulled the car over to the side of the highway, stopped the car, turned the car off and back on and the steering was gone. This is the 3rd time this has happened over the life of the vehicle. Previous times i have taken it to the dealership as the 2011 model has been recalled for the same issue. They have quoted me upwards of $2000 to repair. When i declined, the computer was reset and it worked again. This is the first time that the traction control service came on. |
| Vehicle Mileage at Failure | 160000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | LIVONIA, MI |
| VIN pattern | 3MEHM0JA8ARXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 70 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |