| Issue ID | 1457551 |
| Internal NHTSA # | 11082453 |
| Manufacurer | Ford Motor Company |
| Brand | MERCURY |
| Model | MILAN |
| Model Year | 2010 |
| File date | 01/06/16 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | Tl* takata recall. The contact owns a 2010 mercury milan. The contact stated that the transmission wrench icon remained illuminated for months. The dealer (natchez ford lincoln, 14 sgt prentiss dr, natchez, ms 39120, (601) 445-0076) refused to provide a solution and suggested that the vehicle be diagnosed and repaired. The contact stated that there was a remedy for an unknown transmission recall that was not performed on the vehicle; however, the dealer and the manufacturer indicated that the vehicle was previously repaired per the recall. In addition, the vehicle was included in nhtsa campaign number: 16v384000 (air bags). The dealer stated that parts were unavailable. The manufacturer was notified. The failure mileage was not available. Vin tool confirms parts not available. |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | NATCHEZ, MS |
| VIN pattern | 3MEHM0JG3ARXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |