| Issue ID | 1013195 |
| Internal NHTSA # | 10545134 |
| Manufacurer | Ford Motor Company |
| Brand | MERCURY |
| Model | MILAN |
| Model Year | 2010 |
| File date | 17/09/13 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | 7i bought my car with around 20,000 miles on it and experienced jerking, rough idling, and a complete loss of power when driving. I returned it to the dealership a total of 3 times for this issue. I was told it was a transmission issue and they were resetting something that had to do with the computer in the transmission. After the first instance of the car stalling, i googled any issues with my particular vehicle and came upon a throttle body problem. I mentioned this to the dealership on several occasions and was told that this was not a common issue, nor was it the problem with my vehicle. Last week, i was driving to work, my car completely stalled while going 75mph on a 4 lane highway. I was almost rear ended by the semi that was behind me as my car's speed suddenly, and without warning, dropped by over 15mph. I made my way to the right side and slowly coasted up an off ramp to get off the highway (as there was no shoulder). Even if you press the gas, nothing happens. You do not accelerate at all. I turned the car off and restarted it. I drove maybe 5 minutes and it stalled again. I had to restart my car a total of 5 times on the 7 mile drive to work that day and was almost hit by other cars just about every time. I called my personal mechanic and had it towed to him instead of the dealership because i was told that this was a different issue than my previous 3 visits to the dealership and ford would not be covering it under my warranty. The mechanic replaced the throttle body and my car runs perfectly now. He said when he called around to get a part he had a horrible time even finding one because they are on back order due to this being such a huge issue across the country. I've been telling the dealership for 25,000 miles and almost 2 years this was what was wrong with my car and now its suddenly not covered under my warranty. *js |
| Vehicle Mileage at Failure | 46000 |
| Number of Occurences | 7 |
| Source of the issue | NHTSA WEB SITE |
| City and State | JEFFERSON CITY, MO |
| VIN pattern | 3MEHM0JG4ARXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | FWD |
| Transmission type | |
| Vehicle speed | 75 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |