| Issue ID | 1000399 |
| Internal NHTSA # | 10533392 |
| Manufacurer | Ford Motor Company |
| Brand | MERCURY |
| Model | MILAN |
| Model Year | 2010 |
| File date | 26/07/13 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | On 7/26 the car lost all engine power on the highway and the wrench light appeared. After coasting to the side of the road, the car shakes until put into park. I shut the car off, wait a few seconds, restart and the wrench disappears as well as the shaking. I am able to continue as if nothing happened. Three more times it happens that day. A few days go by without incident. On 7/31 it occurs again three times following the same travel route as the days before, but in a 35mph zone instead. On 8/2 i take the car to a mechanic who diagnoses it as p2111 (faulty throttle body) and says he can't get the part due to a national back order. My faulty part is 9l8e-9f991-bc and i have called and looked online at several ford dealers and am also told the part is on national back order with no firm eta. The car is not drivable until this is fixed. |
| Vehicle Mileage at Failure | 42000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | MOUNT JOY, PA |
| VIN pattern | 3MEHM0JG0ARXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 60 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |