| Issue ID | 851269 |
| Internal NHTSA # | 10393624 |
| Manufacurer | FORD MOTOR COMPANY |
| Brand | MERCURY |
| Model | MILAN |
| Model Year | 2010 |
| File date | 05/09/10 |
| Component | POWER TRAIN:AUTOMATIC TRANSMISSION |
| Product type code | VEHICLE |
| Description of the problem | Tl*the contact owns a 2010 mercury milan. The contact stated while driving 50 mph, the transmission would not shift gears. While driving it was difficult to tell which gear the vehicle was in and the rpms increased rapidly. The contact released the accelerator pedal which lowered the rpms. The vehicle was taken to an authorized dealer who stated that the vehicle was operating normally. The failure mileage was 11,000. Updated 05/05/11*lj updated 5/2/11 *cn the consumer stated from a dead stop up to 45-50 mph, the transmission would automatically shift into 6th gear. Updated 05/26/11. *jb updated 07/12/11 updated 1/11/11 *cn |
| Vehicle Mileage at Failure | 11000 |
| Number of Occurences | 2 |
| Source of the issue | HOTLINE VOQ |
| City and State | BOILING GREEN, OH |
| VIN pattern | 3MEDM0L33ARXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 02/04/10 |
| Was original owner? | Y |
| Anti-lock brakes | Y |
| Cruise control | Y |
| Number of cylinders | 4 |
| Drive train type | FWD |
| Transmission type | AUTO |
| Vehicle speed | 50 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | BOWLING GREEN LINCOLN MERCURY |
| Dealer's telephone number | 419-352-2553 |
| Dealer's city | BOWLING GREEN |
| Dealer's state code | OH |
| Dealer's ZIP code | 43402 |