| Issue ID | 1613243 |
| Internal NHTSA # | 11270993 |
| Manufacurer | Ford Motor Company |
| Brand | MERCURY |
| Model | MILAN |
| Model Year | 2010 |
| File date | 01/05/18 |
| Component | FUEL/PROPULSION SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2010 mercury milan. The contact stated that the fuel tank fractured and leaked fuel. The contact stated that the vehicle had been at an independent mechanic for four weeks now. The vehicle was taken to legacy ford (413 industrial blvd, mcdonough, ga 30253, (770) 914-2800) one year ago to be repaired per an unknown recall. The dealer stated that there was no failure with the vehicle and diagnostic testing did not reveal a code regarding a vapor lock failure that may have damaged the fuel tank. The contact began to smell a fuel odor on september 25, 2019 and she noticed a huge puddle of fuel on the driveway. She took the vehicle back to the dealer and was shown the stress crack on the fuel tank. The dealer acknowledged that the failure was from the recall repair a year earlier; however, they would have to charge the contact for the repairs. The manufacturer was contacted, but the dealer and contact had not heard back. The failure mileage was unknown. |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | COVINGTON, GA |
| VIN pattern | 3MEHM0JG7ARXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |