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2010 Mercury MILAN Exterior Lighting Problems, Complaints and Defects

Issue ID	994950
Internal NHTSA #	10524702
Manufacurer	Ford Motor Company
Brand	MERCURY
Model	MILAN
Model Year	2010
File date	08/07/13
Component	EXTERIOR LIGHTING
Product type code	VEHICLE
Description of the problem	This vehicle is equipped with led tail and brake lights. I was informed that my left rear brake light was barely operable, so i went to the closest authorized ford dealer to have the situation remedied. The rear tail light assembly on these cars is a non-repairable sealed assembly, and any malfunction of the led's requires the whole tail light assembly to be replaced, at a cost of $465. This cost is outrageous, and how many people will simply elect to not replace an inoperative led tail light or brake light assembly? Or what happens when ford ceases to supply the proprietary assemblies, and owners are faced with junking their vehicles simply because of burnt out tail light assemblies? I am frustrated that "progress" has taken us from the simple 59 cent incandescent tail light or turn signal/brake light bulb, so an over-engineered led assembly that is prohibitively costly to repair or replace. I believe a retrofit tail light assembly is needed, either with serviceable led's, or conventional incandescent bulbs.
Vehicle Mileage at Failure	43000
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	WAMEGO, KS
VIN pattern	3MEHM0HA3ARXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?
Was part original equipment?
No. of injured persons	0
No. of fatalities	0
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders	4
Drive train type
Transmission type
Vehicle speed	0
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

5TFHW5F18HX651698 1GNEC13T11R107247 KM8J33A43HU387755 JN8AZ1MW1BW165235 JTMABBBJXJ4218813 3C6TRVDG7JE159508 YV1NK53K21J025313 LSJW74U32MZ094179 3MZBPBCM1LM125327 U5YPX81AGPL181434 1NPCX4TX4LD633390 1G2ZF55B264201689

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2010 Mercury MILAN Exterior Lighting Problems, Complaints and Defects, Recalls and Failures

2010 Mercury MILAN Exterior Lighting Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?