| Issue ID | 951937 |
| Internal NHTSA # | 10485347 |
| Manufacurer | Ford Motor Company |
| Brand | MERCURY |
| Model | MILAN |
| Model Year | 2010 |
| File date | 05/10/12 |
| Component | EXTERIOR LIGHTING |
| Product type code | VEHICLE |
| Description of the problem | I commute approx 45 miles to work on a daily basis monday thru friday. I have a friend that also commutes, and on several occasions she has called me and asked if i was on the interstate and where i was located, she said i can tell when you are on the road, as your tail lights are always so much brighter than everyone's. Approx a month and a half ago, the same thing happened and my friend asked me to step on the brakes, she noted that the only difference in the lighting on the back of my car was that the brake light in the back window came on, the taillight-brake lights didn't change when i stepped on them brake. I have since taken my car into the dealership to find out what is the matter, one dealership reported that i have an led board out, on both sides, approx cost 397 dollars a piece. I then took it to a ford dealership and they have spent 2 weeks trying to figure out what the problem was, they changed the switch under the dash, thought it was fixed and then couldn't get the car out of gear. They then took a taillight out of another mercury milan on their lot and put it in my car, which worked, but then didn't on the other car. The mechanic i spoke with said they had not seen this before, but had never looked for it because no one had brought it to their attention, he reported that he was going to check all the cars on their lot and was very concerned about the safety issue, that i could have very easily have been rear-ended, because there was no change in the brake lights. The mechanic said that when the headlights are on , the brake lights are on continuously. |
| Vehicle Mileage at Failure | 45000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | SALEM, SD |
| VIN pattern | 3MEHM0JG7ARXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |