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2010 Mercury MILAN Exterior Lighting Problems, Complaints and Defects

Issue ID	1122186
Internal NHTSA #	10648360
Manufacurer	Ford Motor Company
Brand	MERCURY
Model	MILAN
Model Year	2010
File date	19/10/12
Component	EXTERIOR LIGHTING
Product type code	VEHICLE
Description of the problem	When i went to have my car inspected, i was told that when the lights are on either during the day time or night time, they are always "brake light" lit. They are never lit like regular tail lights and it always looks like my brakes are on. When i took them to my mechanic, i was told i needed both tail light assemblies. The place i got the tail lights charged me $279. 63 per light, i had to have both tail lights replaced, total cost to me, $559. 26. This problem has been since 2012 and i was not aware of it since i am not behind the car and just needed to have the car inspected. I noticed that the driver's side tail light always looked brighter, but i thought that because it was an led light, that was the reason for the brightness. I could have had a rear-end collision due to this issue. Because my car is not under warranty, i needed to have this repaired at my expense and since the car is only 4 years old, i do not think it should be my expense. Plus trying to get these lights was very time consuming even for my mechanic. This has been a very frustrating situation, especially since the car is only 4 years old.
Vehicle Mileage at Failure
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	CUMBERLAND, RI
VIN pattern	3MEHM0JA2ARXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons	0
No. of fatalities	0
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
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What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

U5YPX81AGPL199224 LWLDARTK8CL002969 JMBXRCU5W4U001770 JTMABBBJX04218813 LSJW74U32MZ094179 LWLDAA5GXJL042882 WAUZZZ4BZYN051158 1E1HSZ286RR083795 JTJHA31U040023123 5XYZUDLB2GG311062 3HGGK5H47JM716018 HP25MB107GK010E49

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2010 Mercury MILAN Exterior Lighting Problems, Complaints and Defects, Recalls and Failures

2010 Mercury MILAN Exterior Lighting Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?