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2010 Mercury MILAN Exterior Lighting Problems, Complaints and Defects

Issue ID	1102230
Internal NHTSA #	10627732
Manufacurer	Ford Motor Company
Brand	MERCURY
Model	MILAN
Model Year	2010
File date	19/08/14
Component	EXTERIOR LIGHTING
Product type code	VEHICLE
Description of the problem	We had our oil changes and a safety check performed by our local ford dealer in elmira, ny and we were informed that when our parking lights were on the right rear (passenger side) tail light was illuminated as if the brake light were on and the left side was a normal illumination. This i saw as a serious safety issue because it could confuse someone behind the car and possibly lead to an accident and wondered why this was happening so i went online and learned that i am one of possibly thousands that this is happening to. The fix is to replace the entire tail-light assembly which at a dealer would cost between $400. 00 to $600. 00. The tailight is an led assembly and in my opinion it is a faulty part. It poses a very serious safety issue and because from my research it can happen at any age or millage is should be recalled and be replaced with a reliable unit. Years ago one knew when your light was out or your turn signal wasn't working and it was a cheap $2. 00 fix. I was lucky because only one light was bad but what if both lights were bad i or my wife could have been involved in a very serious accident. I know that it was a definite fault in the unit because when the parking lights were not on it functioned as it should when the brakes were applied. Lets get a recall so people won't get hurt.
Vehicle Mileage at Failure	62000
Number of Occurences
Source of the issue	PORTABLE SAFETY COMPLAINT FORM (PDF)
City and State	HECTOR, NY
VIN pattern	3MEHM0JG7ARXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons	0
No. of fatalities	0
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	0
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

5TFHW5F18HX651698 VF77D9HSCAJ838144 1G1ZT58NX8F102533 5XYPGDA55GG178213 SALFA2AE8BH242819 NMTKHMBX2JR006222 WAUZZZ8V9J1042094 1GNEC13T11R107247 KM8J33A43HU387755 JN8AZ1MW1BW165235 JTMABBBJXJ4218813 3C6TRVDG7JE159508

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2010 Mercury MILAN Exterior Lighting Problems, Complaints and Defects, Recalls and Failures

2010 Mercury MILAN Exterior Lighting Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?