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2010 Mercury MILAN Exterior Lighting Problems, Complaints and Defects

Issue ID	1030038
Internal NHTSA #	10557420
Manufacurer	Ford Motor Company
Brand	MERCURY
Model	MILAN
Model Year	2010
File date	24/12/13
Component	EXTERIOR LIGHTING
Product type code	VEHICLE
Description of the problem	When the lights are on (at night), the rear lights are continuously at their highest brightness, as if the brakes were pressed down. So, it appears that the brakes are on continuously. The only difference when the brake pedal is pressed down is that the central light high up on the trunk turns on. This is only an issue at night- during the day the brake lights function normally. Based on internet forums at edmunds and consumer reports, among others, i have found at least 10 other instances of this exact same problem with 2010 mercury milans, most with low mileage: e. G. Http://forums. Consumerreports. Org/n/pfx/forum. Aspx? Nav=messages&tsn=1&webtag=cr-38aujohn&tid=5115 ; http://www. Edmunds. Com/mercury/milan/2010/consumer-discussions. Html. My car has only 15,000 miles on it. This clearly appears to be a factory wiring defect, and one that is not immediately obvious when the car is purchased (we only found out about it when someone we knew was following our car at night, three months after purchase of the car). The fix, according to ford, is to replace both tail lights, at a cost of $1000. Ford refuses to help pay for the repairs or acknowledge the defect. Given the obvious safety implications of continuously active brake lights, the documented record of the defect, and the non-obvious nature of the problem (many people may be driving around with this problem without realizing it), nhtsa needs to press ford to acknowledge the defect and perform a recall.
Vehicle Mileage at Failure	15000
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	CARLSBAD, CA
VIN pattern	3MEDM0L33ARXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?
Was part original equipment?
No. of injured persons	0
No. of fatalities	0
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders	4
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Date of manufacture
Type of child seat code
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What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

JT4VN93D0K5003450 KMHDB51CP8U067222 1FADP3K28DL373679 KNANE813BMS063111 VF7RE9HZC76649492 ZLA17900013349519 3HAMMAAL3BL421359 WDXPF445689364319 KMHK381GFKU017046 KMUJBESC1SU240752 2HGFB2F57DH505863 TMAK281HFPJ070285

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2010 Mercury MILAN Exterior Lighting Problems, Complaints and Defects, Recalls and Failures

2010 Mercury MILAN Exterior Lighting Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?