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2010 Mercury MILAN Exterior Lighting Problems, Complaints and Defects

Issue ID	1015288
Internal NHTSA #	10546855
Manufacurer	Ford Motor Company
Brand	MERCURY
Model	MILAN
Model Year	2010
File date	01/11/12
Component	EXTERIOR LIGHTING
Product type code	VEHICLE
Description of the problem	The date of the occurrence is unknown. The car currently has 24,000 miles on it. The left tail light does not work and the left brake light does not work. The right brake light works when the headlights are off (as in daylight) but does not work when the headlights are on (as at night). The right tail light works when the headlight switch is on but is very bright, indicating that the brake light is on, even though the brake pedal is not depressed. Obviously, there is a defect in the circuitry. All of the long-life led bulbs couldn't have failed at once. The dealer wants to charge us $550 per light unit to supposedly correct the problem. This is a serious design defect safety issue and should result in a recall.
Vehicle Mileage at Failure	24000
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	KERRVILLE, TX
VIN pattern	3MEHM0HA9ARXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?
Was part original equipment?
No. of injured persons	0
No. of fatalities	0
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders	4
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DoT tire identifier
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Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

3MZBPBCM1LM125327 U5YPX81AGPL181434 1NPCX4TX4LD633390 1G2ZF55B264201689 1J4FT27P9TL221612 WVWZZZ3CZJE202058 WVWZZZ3BZWE442637 W1KAF4GB7RR227735 SALPV1445XA424189 1HTZNTVR1FHA38273 MHKS5GJ8JRJ158725 KNARH81DDN5127307

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2010 Mercury MILAN Exterior Lighting Problems, Complaints and Defects, Recalls and Failures

2010 Mercury MILAN Exterior Lighting Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?